Covid 19 Lender Contacts

Covid 19 Lender Contacts

What you need to know when contacting your mortgage lender as of March 19:

  • Each scenario will be reviewed individually by servicing teams & they will advise of client options
  • Programs are being considered for clients who are currently being impacted financially due to our current environment
  • Clients will need to provide details on how their financial situation is currently being impacted
  • Servicing can only make decisions based on what is happening currently, not what may be in the future
  • Service centers are currently experiencing very high call & email volumes, response times will be delayed

Lender Contact Information:
ATB Financial 1-800-332-8383
B2B 1-800 263 8349 or
BMO Financial Group 1-877-895-3278
Bridgewater Bank 1-866-243-4301
CIBC 1-800-465-2422
CMLS Financial 1-888-995-2657 or
Optimum 1-866-441-3775 or
Equitable 1-866-407-0004 or
Connect First 403-520-8000
Chinook Financial 403-934-3358
First Calgary Financial 403-736-4000
First National Financial LP 1-888-488-0794 or
Haventree Bank 1-855-272-0051
HomeEquity Bank 1-866-331-2447 or
Home Trust Company 1-855-270-3630 or
HSBC 1-888-310-4722
ICICI Bank 1-866-726-0825 or
Lendwise 1-800-675-7022, Option 4
Manulife 1-866-677-4366 or
MCAP 1-800-265-2624
MERIX Financial 1-877-637-4914 or
Marathon 1-855-503-6060
National Bank 1-888-835-6281
RBC 1-866-809-5800
RFA (formerly Street Capital) 1-877-416-7873 or
RMG 1-866-809-5800 or
Scotiabank 1-800-472-6842
Servus Credit Union
TD 1-866-222-3456
We’re here to help you navigate the next few months.  Call me if you have any questions.



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